Dignity in the bathroom
Bathing, toileting and incontinence care done patiently, privately, and the way they would do it themselves if they could.
Bathing, dressing, grooming and mobility, done with patience, privacy, and the dignity it deserves.
Personal care is the most intimate service we provide. It's where dignity is either protected or lost. We match for personality first, train for skill, and supervise as a nurse, so the moment in the shower stays a private one.
Matched for dignity, not just availabilityPersonal care begins when families realise they can't keep doing what only the body should ask of itself.
You don't have to apologise for needing this. Personal care preserves dignity by handing the most intimate parts of the day to someone trained, patient, and not your spouse. When you call, you'll speak with a nurse, not a salesperson.
Bathing, toileting and incontinence care done patiently, privately, and the way they would do it themselves if they could.
Dressing, grooming, oral care, and the small rituals that say 'today is a day', not 'today is a task.'
Bed to wheelchair, chair to walker, shower to bench, done with the right technique, every time.
Every family is assigned a dedicated care manager who stays involved as needs change. Two of our three care managers are former Neuro ICU nurses from Houston Methodist.

“What gets noticed at home keeps you out of the hospital.”

“Small changes often tell us the most.”

“No family should have to navigate this alone.”
Every client is assigned a named care manager, not a rotating coordinator. See our full team →
We treat personal care with the seriousness of skilled care, with the warmth of family.
Bathing, dressing, grooming, toileting, transfers, mobility, feeding assistance, the six ADLs handled completely.
Care managers watch for skin breakdown, incontinence issues, mobility decline, and the small changes that need a physician's attention.
We work alongside PT/OT and home health, reinforce transfer techniques between visits, and stay aligned with the wider care team.
Most agencies treat personal care as the most basic service. We treat it as the one that matters most, because dignity is the first thing lost and the hardest to give back.
Bathing and toileting deserve the same privacy you would want for yourself. We move at the client's pace, not the schedule's.
Skill we can teach. Warmth and patience we hire for. The right person makes the most intimate care feel routine, not invasive.
Familiarity is what makes personal care possible. We protect continuity above all and ask the same person to come back every shift.
Pressure points, breakdown and redness get noticed before they become a wound that needs a physician.
Personal care isn't a checklist. Done well, it's the most respectful service in home care.
In the shower, at the sink, or in bed when needed, privacy, warmth, and patience first.
Clothes selected, dressed in, hair done, makeup if they like, like every other day before this one.
Brushing, denture cleaning, mouth checks, preventing the infections that come with what's missed.
Discreet, dignified handling, pads, briefs, hygiene, without the moment becoming the day.
Bed, chair, walker, wheelchair, car, using gait belts, hand-on-hand techniques, and the right device for the situation.
Supervised walking, balance support, and the daily movement that prevents deconditioning.
Whether they need a hand, a cue, or a fully assisted meal, done at their pace, never rushed.
Right pill, right time, without making it feel like a hospital.
Pajamas, oral care, repositioning, the small comforts that make sleep happen.
Daily looks for redness, breakdown, or pressure points, preventing the wound before it starts.
Dressing changes per home health, ostomy bag empties, and the watching that catches infection early.
Spouses and adult children freed from the hardest physical parts, and kept in the loop on the rest.
Personal care fails when the wrong person walks in. We match for personality, train for technique, and supervise as a nurse.
We learn the routines, preferences, modesty norms, and physical needs before recommending a caregiver.
Same-sex care where requested, personality-matched always, briefed on the specifics before day one.
Care managers spot-check, observe, and adjust technique. Caregivers are coached, not abandoned.
Mobility, continence, skin and cognition all change. The plan keeps up.
We needed sudden in home care for my father after he took a sudden decline - I received HomeWatch Caregivers from a colleague and they were amazing- Andrew came to do an introductory visit and assessment and his thoughts were spot on- he could see what we needed and put a plan into motion extremely quickly- we had 24/7 caregiving in place with experienced caregivers within a day. The group of caregivers were amazing. I would recommend them to anyone
My family is incredibly grateful for the outstanding care and support provided by our at-home care manager, Kim Pierce, and our at-home caretaker(s), Mariah, Marisol and Tish, for my 100-year-old grandfather! From day one, they have shown genuine compassion, patience, professionalism, and attention to every detail of his needs. Managing care for a loved one at this stage in life can be overwhelming, but they have made the entire process smooth and reassuring for our family. They consistently go above and beyond to ensure my grandfather has been comfortable, respected, and well cared for. Their communication is excellent, and they treat him with kindness and dignity at all times. It is rare to find a care team so dedicated and trustworthy. Our family truly appreciates everything they have done, and we highly recommend Kim and her team of nursing aids at Homewatch CareGivers of Houston Galleria to anyone looking for exceptional home care support.
After my husband had two emergency surgeries in a week, I was extremely concerned about what would happen when he came home, because when he was given discharge instructions we each heard something different even though we were both right there. We did not agree on what was said or on the importance of actually doing it. He also made it clear that he did not want me to tell him what to do. Kimberly Pierce, our care manager, was a gift from God. She was a neurology ICU nurse for 16 years, and was able to explain what needed to be done and exactly why it was important and necessary. When I thanked her for helping us both understand and get on the same page instead of arguing and becoming upset, she joked that saving marriages was all just part of her job.
I got excellent and immediate assistance at home around the clock from Homewatch after I had surgeries at Methodist Hospital. On short notice, they sent a representative to the hospital to assess my needs, drove us to our home when I was released from the hospital, and then healthcare workers worked shifts for several days to provide home assistance until I was better. Excellent service and responsiveness all around.
I wanted to add some comments about the very caring caregivers from Homewatch Randy, Loretta, Rocio, and Victoria, went over and above to make my father in law feel comfortable in his last days. They were a blessing to our family and I highly recommend them DRU
10/10 experience! The staff is truly kind and helpful, especially Mariana! They truly care about their clients and caregivers! Everyone is well taken care of!! Great place to work for and to hire for care for loved ones!
We are very grateful fot having the support and help we needed to navigate a difficult time. The people sent to our home were very helpful, kind and committed. Loretta and Vincent, top notch. Great -and trustworthy service should you need home care and assistance
As a caregiver, I value environments built on compassion, structure, and respect — and HWCG Houston Galleria consistently delivers on all three. Leadership fosters excellence while making sure both clients and staffs feel supported. It's a well-managed agency dedicated to dependable, dignified care. 10/10
Home Watch did a great job of finding someone to help us out. I'm very short notice. Ronda was great and we would highly recommend her and Home Watch to anyone.
Thank you so very much for everything Chandeep You are the best
My firm and my team have had a great experience collaborating with the Homewatch team.. As an Aging Life Care firm, I am intentional about who we partner with, and they've proven to be an excellent extension of our firm with the care they provide. Their team leadership and in office team specifically Chandeep, worked closely with one of our client's after a hospital discharge to coordinate care, secure the right caregiver, and ensure a smooth transition home, providing real peace of mind for a family caring from a distance. Responsive, professional, and proactive. We truly value this collaboration. Thank you, Homewatch Houston team! Special shout out to Miranda who is the wonderful caregiver helping out mutual client! Lina CEO Mir Care Consultants, Inc.
10/10! Very friendly staff and great location. These guys are really professional and love what they do. Highly recommend
They were prompt and efficient and sent me a caregiver who worked out very well. She helped with household chores and with my husbands care and exercise. Highly recommend
The staff was so patient in finding the right fit for us, in particular Chandeep Sharma, who assisted in finally finding the right caregiver for our situation. Thank you also to Andrew and finally to Margie, the caregiver. I would highly recommend Homewatch Caregivers.
Chandeep is an absolute delight to work with! She truly cares about her clients and works to ensure the best match between caregiver and client needs. She responds to requests promptly and has excellent follow through.
Reached out on a Sunday afternoon for some in facility assistance for my MIL who is recovering from a hip fracture. The response was almost immediate and they were able to accommodate our request. The best part, Mom is happy and attended to.
Company is a good place to work to help clients in need
Homewatch has been incredibly supportive in caring for my aging parents. The entire team is friendly, professional, and very knowledgeable. Our Care Manager/Family Liaison, Chandeep, is always responsive and easy to reach by phone, text, or email at any time of day. Homewatch has consistently provided compassionate, trustworthy, and dependable caregivers for both of my parents. I highly recommend their services to anyone seeking quality care for themselves or a loved one.
The Holstead family are big fans of Homewatch. They have been wonderful caregivers and as professional as they come. It has been a true blessing in our lives to know our loved one is cared for and safe. We highly recommend them.
They are very professional people, take care people with lot needs, socks....
Chandeep Sharma is the best home care manager I have ever worked with. She helped me with my wife. To me, she focused on personal care as opposed to a generic general care. I felt my wife was in the best of hands. She also exudes a happy positive attitude. That kind of attitude support is very important for the patient and the family.
HomeWatch CareGivers of Houston Galleria has been caring for my parents for over a month now. They have provided staff 7 days a week and give our family peace of mind that they are being cared for and supported. They are professional and very easy to work with. The in home assessment gave everyone the right place to start from and they continue to be an integral part of our care plan.
I can honestly say this company has been a blessing to me. From the very first day, the caregivers have treated me with kindness, patience, and genuine compassion. They take the time to really get to know their clients, and it shows in the way they care, it never feels rushed or routine. The staff is dependable, professional, and always willing to go the extra mile to make sure everything is done right. They communicate well, keep me updated, and give me complete peace of mind knowing my health is in good hands. It's rare to find a caregiving company that truly feels like family, but this one does. I'm so thankful for everything they do and would recommend them to anyone who wants care that truly comes from the heart. Thank you Homewatch Caregivers of Houston Galleria
The staff provided exceptional care with genuine compassion and patience. They treated my family member like their own, and that gave us such peace of mind. Every nurse and caregiver was reliable, skilled, and respectful. This company truly makes a difference in people's lives!
Homewatch CareGivers are professional and caring. They take wonderful care of everyone. I felt so comfortable leaving my loved one in their care! I highly recommend them to help take care of your family members!! Thank you for allowing me peace of mind to leave town and know my family was being taken care of.
I am currently being visited by an assistant named Maria who is with HomeWatch CareGivers of Houston Galleria. Maria not only provides companionship but a level of expertise in her care. She is an excellent representative of this company. I've met and visited with the companies leaders. They are all wonderful representatives of the kind of care team one looks for. I have personally visited with Andrew on several occasions and he is quite proficient in knowledge of the duties of an excellent caregiver/owner. Also after first meeting with the owner and the other members of this company I was convinced this was the company who could provide the compassionate caring service I was looking for Excellence is their standard. I would not choose any other company with lessor qualities. I deem them the best here in the Houston area. Very happy to have this opportunity to share my thoughts on a remarkable care service! J Buongiorno
Shauna has been a perfect fit for my wife after her knee replacement. Homewatch found the right caretaker and she has bonded well with my wife during her rehab process. I would recommend Andrew and his company to anyone who needs home care for a family member or friend.
These guys truly go above and beyond. Andrew and I share a mutual patient. Unfortunately Andrew had to call 911 when he went to visit. Not only did he go to the hospital with him, but he stayed for several hours to make sure he was stable, checked on him multiple times in the hospital and helped coordinate his discharge. I can't say enough about how much he cares about his families.
As a client, a business owner, and a dear friend, I can attest to the professionalism, extraordinary level of service and care, and the conviction of the heart of this organization led by Serhat and Andrew. Compassionate care is the cornerstone of their business. If you are looking for a home healthcare provider and or a career home in home healthcare, look no further. No one delivers like Homewatch CareGivers of Houston Galleria. Period.
You all are "knocking it out of the ball park!" My clients adore you, as do their adult children! The relationship you built and your attention to detail have made such a wonderful impression. Thank you for going ABOVE and BEYOND for your clients! It is so evident that you and your staff truly care and want the very best for clients and families! Bless you for caring so well for others! I know you all will continue with your excellence in every way.
TL;DR - Years of consistent, compassionate care for our aging parents, the Directors are trusted partners, we have a fantastic team of Caregivers, excellent communications and follow through. They're worth every dollar. Homewatch has been fantastic for our family! We've been working with HWCG for over three years and I don't know now how we would have taken care of our aging parents without them. Homewatch has consistently provided fantastic Caregivers who have handled dementia and geriatric needs with compassion and excellence. We've never had a gap in coverage for 24x7 care, even though storms and holidays. The Caregivers genuinely care for our parents, and they have raised health concerns proactively. I'd gladly recommend HWCG to our friends and family.
Homewatch CareGivers has provided full time care for me and my husband for about 3 years. They are dependable and take good care of us. The caregivers are lovely and caring people. They are just what we need.
We want to express our deepest appreciation for the exceptional care and compassion you and your team recently provided to our mom. Your support during this difficult time was priceless. Homewatch went over and above to accommodate our needs (even through the snow storm) to ensure our mom was taken care of and she was comfortable and safe. We 100% recommend Homewatch to anyone looking for a company to care for a loved one.
I am extremely impressed with not only the high level of customer care but also the love and care my mother-in-law received from the caregiver, Ebony. We highly recommend Homewatch CareGivers. If you are looking to take a breath and know your person is being loved and cared for at the highest level, please call Homewatch CareGivers.
Homewatch provided care for my wife while she was at MH Hospital and MH TIRR in Houston. Homewatch provided an incredible level of service—they went above and beyond to help us and we are very grateful. The caregiver Monique was amazing too!
Honest answers to the things that keep families up at night.
Yes, always. For bathing and toileting most families prefer same-sex care, and we match accordingly.
Resistance is normal and usually about dignity, not the shower. Our care managers coach families on framing, timing, and the slow build of trust, and we send caregivers chosen for warmth, not just experience.
Yes. Pads, briefs, peri-care, ostomy support, done discreetly and as often as the day requires.
Yes. Two-person transfers, mechanical lifts (Hoyer), and Sara/Stedy stand-aids are within our scope where the equipment is in place.
We track them daily, reposition every 2 hours where needed, and coordinate with home health for skilled wound care. Prevention is the whole goal.
Common arrangements are 2–4 hours daily for morning and evening routines, scaled up to 24-hour for higher acuity. Long-term care insurance covers personal care once an ADL trigger is met.
Our personal-care neighborhoods are River Oaks, Memorial, Tanglewood, West University, Bellaire, the Galleria, and Uptown, plus the wider Houston metro.
Personal care is intimate work. We treat it with the seriousness it deserves and the limited intake that lets every household get the right match.
A 15-minute conversation. No pressure, no script, and no obligation. We’ll listen to what’s happening, help you understand your options, and tell you honestly what we’d recommend.
You’ve read this far because someone you love needs care. The next step is simple: a private conversation with a Care Manager, not a coordinator, not a sales line.
Reply within two hours. After hours, our care team, the same people who manage your plan, picks up.