Nurse-supervised care
A clinician, not a scheduler, builds and oversees care end to end.
Nurse-supervised home care for Houston families. At home, as it should be.

A clinician, not a scheduler, builds and oversees care end to end.
10+ years average experience. Only 5% of applicants are hired.
Your office team picks up, 24/7. Same people, never a call center.
You'll have the owners' cell number. They stay personally involved.
Insurance pays us directly. We handle every claim.
Want the side-by-side? See the 14-question comparison →
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Calm, structured care from former Neuro ICU nurses and caregivers trained for dementia, with a support team on call 24/7 for emergencies.

We run this agency ourselves. Every client gets our direct numbers, and we answer.
Read our story
Houston native. Former Neuro ICU nurse at Houston Methodist. Charge Nurse, Barnes-Jewish.
“I’ve seen firsthand through my nursing career and my father’s recovery after a refinery accident how much families depend on great caregivers. We will give you the same care I once gave my father.”

MBA, Northwestern University · former BCG Principal.
“I’ve spent my career helping organizations perform better. There are few places where doing things better matters more than senior care. I chose this work because someday it’ll be my parents, and yours. I run it the way I’d want it run for my own mother.”
When something shifts at home, the caregiver flags it the same day. Your care manager reviews what's reported, calls the family, and loops in the physician when the situation calls for it. Caregivers observe and report. The Care Manager bridges what's seen at home with what the doctor needs to know.

“I learned what excellence in healthcare looks like while working at some of the nation’s leading hospitals, including Houston Methodist, and I hold our agency to those same high standards every day.”

“Twenty years of senior care. Few situations I haven’t seen before.”

“After seventeen years on the Neuro ICU floor, I wanted my work to change one family at a time.”
Every client is assigned a named care manager, not a rotating coordinator. See our full team →
The best caregivers in Houston choose us, and stay. Our 200+ caregivers are all W-2 employees with full benefits, because supported caregivers provide better care.







We needed sudden in home care for my father after he took a sudden decline - I received HomeWatch Caregivers from a colleague and they were amazing- Andrew came to do an introductory visit and assessment and his thoughts were spot on- he could see what we needed and put a plan into motion extremely quickly- we had 24/7 caregiving in place with experienced caregivers within a day. The group of caregivers were amazing. I would recommend them to anyone
My family is incredibly grateful for the outstanding care and support provided by our at-home care manager, Kim Pierce, and our at-home caretaker(s), Mariah, Marisol and Tish, for my 100-year-old grandfather! From day one, they have shown genuine compassion, patience, professionalism, and attention to every detail of his needs. Managing care for a loved one at this stage in life can be overwhelming, but they have made the entire process smooth and reassuring for our family. They consistently go above and beyond to ensure my grandfather has been comfortable, respected, and well cared for. Their communication is excellent, and they treat him with kindness and dignity at all times. It is rare to find a care team so dedicated and trustworthy. Our family truly appreciates everything they have done, and we highly recommend Kim and her team of nursing aids at Homewatch CareGivers of Houston Galleria to anyone looking for exceptional home care support.
After my husband had two emergency surgeries in a week, I was extremely concerned about what would happen when he came home, because when he was given discharge instructions we each heard something different even though we were both right there. We did not agree on what was said or on the importance of actually doing it. He also made it clear that he did not want me to tell him what to do. Kimberly Pierce, our care manager, was a gift from God. She was a neurology ICU nurse for 16 years, and was able to explain what needed to be done and exactly why it was important and necessary. When I thanked her for helping us both understand and get on the same page instead of arguing and becoming upset, she joked that saving marriages was all just part of her job.
I got excellent and immediate assistance at home around the clock from Homewatch after I had surgeries at Methodist Hospital. On short notice, they sent a representative to the hospital to assess my needs, drove us to our home when I was released from the hospital, and then healthcare workers worked shifts for several days to provide home assistance until I was better. Excellent service and responsiveness all around.
I wanted to add some comments about the very caring caregivers from Homewatch Randy, Loretta, Rocio, and Victoria, went over and above to make my father in law feel comfortable in his last days. They were a blessing to our family and I highly recommend them DRU
10/10 experience! The staff is truly kind and helpful, especially Mariana! They truly care about their clients and caregivers! Everyone is well taken care of!! Great place to work for and to hire for care for loved ones!
We are very grateful fot having the support and help we needed to navigate a difficult time. The people sent to our home were very helpful, kind and committed. Loretta and Vincent, top notch. Great -and trustworthy service should you need home care and assistance
As a caregiver, I value environments built on compassion, structure, and respect — and HWCG Houston Galleria consistently delivers on all three. Leadership fosters excellence while making sure both clients and staffs feel supported. It's a well-managed agency dedicated to dependable, dignified care. 10/10
Home Watch did a great job of finding someone to help us out. I'm very short notice. Ronda was great and we would highly recommend her and Home Watch to anyone.
Thank you so very much for everything Chandeep You are the best
My firm and my team have had a great experience collaborating with the Homewatch team.. As an Aging Life Care firm, I am intentional about who we partner with, and they've proven to be an excellent extension of our firm with the care they provide. Their team leadership and in office team specifically Chandeep, worked closely with one of our client's after a hospital discharge to coordinate care, secure the right caregiver, and ensure a smooth transition home, providing real peace of mind for a family caring from a distance. Responsive, professional, and proactive. We truly value this collaboration. Thank you, Homewatch Houston team! Special shout out to Miranda who is the wonderful caregiver helping out mutual client! Lina CEO Mir Care Consultants, Inc.
10/10! Very friendly staff and great location. These guys are really professional and love what they do. Highly recommend
They were prompt and efficient and sent me a caregiver who worked out very well. She helped with household chores and with my husbands care and exercise. Highly recommend
The staff was so patient in finding the right fit for us, in particular Chandeep Sharma, who assisted in finally finding the right caregiver for our situation. Thank you also to Andrew and finally to Margie, the caregiver. I would highly recommend Homewatch Caregivers.
Chandeep is an absolute delight to work with! She truly cares about her clients and works to ensure the best match between caregiver and client needs. She responds to requests promptly and has excellent follow through.
Reached out on a Sunday afternoon for some in facility assistance for my MIL who is recovering from a hip fracture. The response was almost immediate and they were able to accommodate our request. The best part, Mom is happy and attended to.
Company is a good place to work to help clients in need
Homewatch has been incredibly supportive in caring for my aging parents. The entire team is friendly, professional, and very knowledgeable. Our Care Manager/Family Liaison, Chandeep, is always responsive and easy to reach by phone, text, or email at any time of day. Homewatch has consistently provided compassionate, trustworthy, and dependable caregivers for both of my parents. I highly recommend their services to anyone seeking quality care for themselves or a loved one.
The Holstead family are big fans of Homewatch. They have been wonderful caregivers and as professional as they come. It has been a true blessing in our lives to know our loved one is cared for and safe. We highly recommend them.
They are very professional people, take care people with lot needs, socks....
Chandeep Sharma is the best home care manager I have ever worked with. She helped me with my wife. To me, she focused on personal care as opposed to a generic general care. I felt my wife was in the best of hands. She also exudes a happy positive attitude. That kind of attitude support is very important for the patient and the family.
HomeWatch CareGivers of Houston Galleria has been caring for my parents for over a month now. They have provided staff 7 days a week and give our family peace of mind that they are being cared for and supported. They are professional and very easy to work with. The in home assessment gave everyone the right place to start from and they continue to be an integral part of our care plan.
I can honestly say this company has been a blessing to me. From the very first day, the caregivers have treated me with kindness, patience, and genuine compassion. They take the time to really get to know their clients, and it shows in the way they care, it never feels rushed or routine. The staff is dependable, professional, and always willing to go the extra mile to make sure everything is done right. They communicate well, keep me updated, and give me complete peace of mind knowing my health is in good hands. It's rare to find a caregiving company that truly feels like family, but this one does. I'm so thankful for everything they do and would recommend them to anyone who wants care that truly comes from the heart. Thank you Homewatch Caregivers of Houston Galleria
The staff provided exceptional care with genuine compassion and patience. They treated my family member like their own, and that gave us such peace of mind. Every nurse and caregiver was reliable, skilled, and respectful. This company truly makes a difference in people's lives!
Homewatch CareGivers are professional and caring. They take wonderful care of everyone. I felt so comfortable leaving my loved one in their care! I highly recommend them to help take care of your family members!! Thank you for allowing me peace of mind to leave town and know my family was being taken care of.
I am currently being visited by an assistant named Maria who is with HomeWatch CareGivers of Houston Galleria. Maria not only provides companionship but a level of expertise in her care. She is an excellent representative of this company. I've met and visited with the companies leaders. They are all wonderful representatives of the kind of care team one looks for. I have personally visited with Andrew on several occasions and he is quite proficient in knowledge of the duties of an excellent caregiver/owner. Also after first meeting with the owner and the other members of this company I was convinced this was the company who could provide the compassionate caring service I was looking for Excellence is their standard. I would not choose any other company with lessor qualities. I deem them the best here in the Houston area. Very happy to have this opportunity to share my thoughts on a remarkable care service! J Buongiorno
Shauna has been a perfect fit for my wife after her knee replacement. Homewatch found the right caretaker and she has bonded well with my wife during her rehab process. I would recommend Andrew and his company to anyone who needs home care for a family member or friend.
These guys truly go above and beyond. Andrew and I share a mutual patient. Unfortunately Andrew had to call 911 when he went to visit. Not only did he go to the hospital with him, but he stayed for several hours to make sure he was stable, checked on him multiple times in the hospital and helped coordinate his discharge. I can't say enough about how much he cares about his families.
As a client, a business owner, and a dear friend, I can attest to the professionalism, extraordinary level of service and care, and the conviction of the heart of this organization led by Serhat and Andrew. Compassionate care is the cornerstone of their business. If you are looking for a home healthcare provider and or a career home in home healthcare, look no further. No one delivers like Homewatch CareGivers of Houston Galleria. Period.
You all are "knocking it out of the ball park!" My clients adore you, as do their adult children! The relationship you built and your attention to detail have made such a wonderful impression. Thank you for going ABOVE and BEYOND for your clients! It is so evident that you and your staff truly care and want the very best for clients and families! Bless you for caring so well for others! I know you all will continue with your excellence in every way.
TL;DR - Years of consistent, compassionate care for our aging parents, the Directors are trusted partners, we have a fantastic team of Caregivers, excellent communications and follow through. They're worth every dollar. Homewatch has been fantastic for our family! We've been working with HWCG for over three years and I don't know now how we would have taken care of our aging parents without them. Homewatch has consistently provided fantastic Caregivers who have handled dementia and geriatric needs with compassion and excellence. We've never had a gap in coverage for 24x7 care, even though storms and holidays. The Caregivers genuinely care for our parents, and they have raised health concerns proactively. I'd gladly recommend HWCG to our friends and family.
Homewatch CareGivers has provided full time care for me and my husband for about 3 years. They are dependable and take good care of us. The caregivers are lovely and caring people. They are just what we need.
We want to express our deepest appreciation for the exceptional care and compassion you and your team recently provided to our mom. Your support during this difficult time was priceless. Homewatch went over and above to accommodate our needs (even through the snow storm) to ensure our mom was taken care of and she was comfortable and safe. We 100% recommend Homewatch to anyone looking for a company to care for a loved one.
I am extremely impressed with not only the high level of customer care but also the love and care my mother-in-law received from the caregiver, Ebony. We highly recommend Homewatch CareGivers. If you are looking to take a breath and know your person is being loved and cared for at the highest level, please call Homewatch CareGivers.
Homewatch provided care for my wife while she was at MH Hospital and MH TIRR in Houston. Homewatch provided an incredible level of service—they went above and beyond to help us and we are very grateful. The caregiver Monique was amazing too!
Anyone can list tasks. What matters is what those tasks add up to, dignity, safety, and a home that still feels like home.
Your parent starts each day clean, dressed, and themselves. (Bathing, dressing, grooming, personal care.)
Favorite foods, eaten well, so nutrition holds and decline slows. (Meal planning & preparation.)
Caregivers prompt scheduled doses, document what was taken (and what wasn't), and report anything off, refused doses, side effects, confusion, to the care manager, who follows up with the family or physician.
Moving safely through their own home, not afraid of it. (Transfers, mobility, fall prevention.)
Driven to appointments, the pharmacy, the grocery store, so they keep their independence. (Transportation.)
A familiar face and real conversation woven into the day. (Companionship & presence.)
A discharge can’t wait. We hold same-day capacity and can have a vetted caregiver at the door within 24 hours, often the same afternoon.
Same-day & post-hospital care →Missed medications, a quieter parent, mail piling up. It may not be a crisis yet, and that’s exactly the right time to talk.
Is it time? Free checklist →You’ve paid premiums for years. We’ll review the policy, explain what it actually covers, and help you plan, no need to start care to start the conversation. When you are ready, we bill the carrier directly.
Free policy review →It’s called Assignment of Benefits, we bill the carrier, handle the paperwork, and you pay nothing upfront. Almost no other Houston agency does this.
Same people, never a call centre. They know your parent’s name before you’ve said it.

Practical answers to the questions families actually ask, from recognizing the signs to navigating insurance.

Most families wait six to twelve months longer than they should. What to look for before a fall forces the decision.

The stages, the behaviors, and what professional care can and cannot do. Designed by our former Neuro ICU nurse.

The questions that surface every shortcut, every contractor model, and every hidden fee, in one short, free PDF.
The full FAQ covers caregiver quality, reliability, pricing, dementia care, and more.
Most home care agencies simply send caregivers. We provide a complete experience for families. Every client is supported by a dedicated clinical care manager, highly experienced caregivers, owners who stay personally involved, and a team available 24/7. We're proud to be ranked the #1 home care agency in Houston and #7 in the United States by Home Care Pulse, based on independent client and caregiver satisfaction surveys.
In most cases, the same day. Our team completes an assessment, builds a personalized care plan, and matches your loved one with a qualified caregiver, often within hours. Whether the need follows a hospitalization, a fall, or a sudden change in condition, we're built to move fast.
Yes. Dementia care is one of our core specialties and represents the majority of clients we serve. Our care management team includes former Neuro ICU nurses from Houston Methodist with deep experience in Alzheimer's, Parkinson's, stroke recovery, and other complex neurological conditions. We focus not only on safety, but on dignity, engagement, and quality of life.
Exceptional care starts with exceptional caregivers. We hire only a small percentage of applicants, and we look for professionals who treat caregiving as a career, not a temporary job. Through competitive pay, benefits, ongoing training, and strong clinical support, we attract and keep some of Houston's most experienced caregivers. Many have spent a decade or more caring for older adults.
Every client is assigned a dedicated clinical care manager, not a scheduler or a call center. Your care manager stays actively involved from day one, overseeing quality, conducting ongoing assessments, coordinating with your family, and adjusting the plan as your loved one's needs change.
Yes. We help families understand their policies, file claims, track elimination periods, and in many cases bill insurers directly. We also offer complimentary policy reviews so you can make the most of the benefits you've already paid for.
We keep a backup plan for every client. If a caregiver becomes unavailable, we coordinate a qualified replacement right away so care continues without interruption. Dependable, consistent support is the standard, not the exception.
It depends on the level of care, the schedule, and the complexity of the situation. During a complimentary consultation, we'll talk through your needs, give you transparent pricing, and look at whether long-term care insurance can cover part of the cost.
Have a different question? A Care Manager will answer it.
Hiring a caregiver doesn’t replace family. It gives you the gift of being a daughter, son, or spouse again, and being present for the moments that matter most.
No long intake. No waiting weeks.
A Care Manager visits to understand the situation, routines, and family.
A care plan built around one person, their condition, routines, and dignity.
Caregivers matched on experience, temperament, and fit, not whoever is free.
Your care manager checks in after shift changes. If anything's different, you hear from us first.
You’ve read this far because someone you love needs care. The next step is simple: a private conversation with a Care Manager, not a coordinator, not a sales line.
Reply within two hours. After hours, our care team, the same people who manage your plan, picks up.