What working here actually looks like
Most home care agencies in Houston hire contractors, pay by the hour with no benefits, and treat caregivers as interchangeable. We treat this as a career track. Every caregiver is a W-2 employee with medical, dental, vision, life, and disability insurance from day one, weekly pay, paid time off up to 10 days a year, real overtime rates that pay $24 to $30 an hour, and paid orientation before the first shift. The Gold Caregiver Program is our internal advancement track — dementia certification, mentoring newer caregivers, and tier-based pay increases tied to performance and tenure. Career caregivers who commit to the program earn substantially above the Houston market rate.
The clients we serve are private-duty in-home care in the Galleria, River Oaks, Memorial, Tanglewood, West University, Bellaire, Texas Medical Center corridor, and The Woodlands. This is not facility work; there is no dining room, no medication cart, no floor with twelve residents to manage. Every shift is one-on-one in a client’s home, and the schedule is designed to keep the same caregiver returning to the same household so a real relationship develops. Same-face continuity is one of the metrics we measure and report on to families every month — and it is the outcome that most differentiates our roster from every other Houston agency.
We hire experienced caregivers and CNAs with a minimum of three years of documented caregiving in a hospital, licensed agency, or senior living community. We verify references, run national and state criminal background checks, drug-screen at hire, and require a valid Texas driver’s licence and current auto insurance for shifts that involve transport. Support after hire is structured — a Care Manager assigned to every case, a scheduler who knows your name and your preferences, an HR team of three (Willa, Ana, and Daniela) who reply within 24 to 48 hours, and access to the owners’ cell phones for anything that cannot wait. If you are looking for a stable, respected place to do caregiving as a real career rather than a gig, this is that place. Bilingual applicants — Spanish, Mandarin, Vietnamese, Tagalog, Urdu, Hindi — are especially encouraged to apply; cultural and language matching is a specific request from many of the Houston families we serve.