Care today.
Or tomorrow.
For most Houston families, we can have a caregiver at the home within 24 hours. Hospital discharges: same-day. After-hours, on weekends, on holidays, we pick up.
Andrew, Serhat, or Chandeep picks up. Reply within minutes.
Tell us what’s happening. We’ll respond within minutes.
Urgent or routine, we treat the first message the same way. A Care Manager reads, responds, and gives you a clear path forward.
What same-day care actually looks like.
You call, we answer
An owner or Care Manager, a registered nurse, not a call center, picks up and listens. Tell us the situation and the timing.
We build the plan
We pull from our daily reserve of caregiver hours, match on the needs you describe, and confirm a start time, often the same afternoon.
A caregiver arrives
Within 24 hours for most families; same-day for hospital discharges. You meet them before they start whenever time allows.
We stay close
Your Care Manager checks in after the first shift and adjusts. If the first match isn't right, we re-match at no cost.
Most urgent calls are about a hospital discharge, a fall, or a caregiver who suddenly can’t continue. We have handled all three this week.
See the full process →If you need care now.
Recovery & post-surgical care
The first 72 hours after discharge are the most fragile. Here's how we cover them.
Round-the-clock24-hour & live-in care
Continuous, fully-awake overnight coverage for higher-acuity situations.
DementiaMemory & dementia care
ICU-informed dementia care when a parent can no longer be left alone.
For cliniciansDischarge planner referral line
Same-day placement for Houston hospital discharge teams.
What "same-day" actually means for a Houston discharge
A same-day placement is not a promise made lightly. It requires a caregiver bench deep enough that we can hold a reserve of hours across every day of the week for exactly this situation, a Care Manager on call to do the intake and the home walk-through inside a few hours, and a documentation channel with the discharging hospital that lets us read the discharge summary before the ambulance leaves. All three of those things are structural investments a boutique agency has to make deliberately. Our roster across the Galleria, River Oaks, Memorial, Tanglewood, West University, Bellaire, and Texas Medical Center corridor is sized precisely to keep same-day starts routine there. The Woodlands is a few hours’ notice.
When a discharge planner at Houston Methodist, Memorial Hermann, Baylor St. Luke’s, MD Anderson, or HCA Houston calls us the morning of, our Care Manager is often at the ward by lunchtime. We walk the discharge summary with the case manager, verify the medication reconciliation with the on-site pharmacy, help pack the take-home bag, and ride home with the client so the first 24 hours after the hospital are covered by someone who was in the room during the handoff. Andrew Harris, RN, our Clinical Director and a former Neuro ICU nurse at Houston Methodist, personally reviews high-acuity discharge plans — post-neurosurgical, post-stroke, altered mental status, dementia with new safety concerns — before any caregiver walks through the door.
If the situation is a fall at home rather than a hospital discharge, the intake is faster still. Call, tell us what happened, and a Care Manager will be at the house within a few hours to do a safety walk, propose a same-day or overnight cover schedule, and coordinate any medical follow-up you have not yet booked. We can hold a single overnight for one night while the family figures out whether care needs to continue past that. What we will not do — and this matters — is agree to place a caregiver we have not vetted, into a home we have not seen, from a bench that we cannot back up with a reliable substitute. Same-day is a promise about speed; it is not a promise about lowering the standard for the person we send.
Not urgent? That’s fine too.
We give every family the same care, whether it's same-day or six months out.