Our caregivers

The best caregivers in Houston
choose us, too.

Of every twenty applicants, only one joins our team. Today, our 200+ caregivers are all W-2 employees with full benefits, because supported caregivers provide better care.

10+yrs
Avg experience
Career caregivers, not gig workers.
12
Screening steps
Criminal, reference, skills, values.
W-2
Employment status
Full health, dental, vision benefits.
RN-led
Training protocol
Specialized dementia, fall-risk, post-discharge.
Maribel S.
Maribel S.CaregiverHouston, TX
Maria P.
Maria P.CaregiverHouston, TX
Nora A.
Nora A.CaregiverHouston, TX
Cindy M.
Cindy M.CaregiverHouston, TX
Diana M.
Diana M.CaregiverHouston, TX
Cinthia D.
Cinthia D.CaregiverHouston, TX
Harrison O.
Harrison O.CaregiverHouston, TX
Our 12-step process

How we hire, and why we say no.

01

Application screen

Resume, work history, references checked at the door.

02

Phone interview

Voice, attitude, follow-through on a callback.

03

Skills assessment

Transfer, mobility, basic clinical scenarios.

04

In-person interview

Care Manager + a current caregiver. Two pairs of eyes.

05

Background check

Full criminal, both state and federal.

06

Drug screen

Standard 10-panel. Annual re-test.

07

DMV record

Active license, insurance, recent driving record.

08

Reference calls

Three former employers. We actually call.

09

Dementia training

Specialised module before first shift.

10

Care plan walkthrough

Shadow shift on a complementary case.

11

Family interview

If the match is for a specific case, family meets first.

12

First shift review

Care Manager debriefs after week one.

“Caregiver Net Promoter is the leading indicator of client satisfaction. Ours is 9.71 / 10.

Activated Insights monthly blind survey, 2025. Industry average: 8.42.

See the full quality report →
Why it holds together

The same person, at your door every week.

Continuity is the single most important variable in senior and dementia care, and the one most agencies quietly fail. We guard it. Over 90% of shifts are covered by the named primary caregiver, and a named backup is introduced on day one, so the household never opens the door to a stranger when the primary is sick or on vacation.

That consistency is only possible because our caregivers are W-2 employees with full health, dental, and vision benefits, not 1099 contractors or gig-app pickups. W-2 employment is what lets us train them to one standard, hold them accountable, carry the workers' comp and liability that protect your family, and keep them long enough to build a real relationship with your parent. The average tenure on our team is over ten years for a reason.

We also re-run background checks every year, not just once at hiring. A clean record on day one doesn't guarantee a clean record three years later, and the family bringing someone into a parent's home deserves more than a one-time check. It's the same standard that earned us the No. 1 ranking in Houston.

When a case opens, your Care Manager, a registered nurse, not a scheduler, matches a caregiver on temperament and interest, not just availability. You meet them before they start. If the first match isn't right, we re-match at no cost. That is how care begins in twenty-four hours and still feels personal.

When you are ready

Meet your caregiver before they start.

You only pay once care begins. If the first match isn't right, we re-match.